Senior System Specialist – DBA
The Senior Database Engineer is responsible to implement, administer, operate and maintain Databases, Database systems and related services delivered by beIN. Provide escalation support, address incidents and problems to all Database systems and related infrastructures including fine-tuning and optimization of Database performances. Lead new initiatives of IT for the Database and service improvement projects.
Missions
- Manage SQL Server databases.
- Configure and maintain database servers and processes.
- Monitor system's health and performance.
- Ensure high levels of performance, availability, sustainability and security.
- Analyze, solve, and correct issues in real time.
- Provide suggestions for solutions.
- Refine and automate regular processes, track issues, and document changes.
- Assist developers with query tuning and schema refinement.
- Provide 24x7 support for critical production systems.
- Perform scheduled maintenance and support release deployment activities after hours.
- Lead, administer, manage and maintain all Databases, Database Systems, Database solutions and related services, systems and infrastructure.
- Database Performance review and improvements activities of Database including tuning, optimization and query optimization etc.
- Provide escalation support to issues, incidents and problems and ensure problems are addressed with continuous work and follow-up.
- Ensure proactive service, system and solution improvement.
- Evaluate solutions and technologies and recommend solutions.
- Supervise and train Systems / Database Engineers in Database related tasks.
- Plan and implement database security, including best practices, applying cryptography to network applications and manage host security.
- Ensure Backup of all database systems and test restores, prepare disaster recovery plans and maintain information integrity.
- Develop and conduct various training and instruction for system users, Helpdesk and NOC team on systems, services and other applications, where needed.
- Implement preventive measures and Perform maintenance in compliance with company and vendor standards.
- Ensure Security standards and organization and IT policies and procedures are followed.
- Investigate, recommend and implement enhancements and operating procedures that optimize system/service availability.
- Maintain confidentiality with regard to the information being processed, stored or accessed.
- Manage and maintain web infrastructure and related services.
- Document problems and resolutions for future reference.
- Keep self-updated with latest technologies.
- Assist team leader and supervisor in their tasks.
- Work in off-hours on-call rotation and available 24*7.
- Timely and prompt attendance to operational tickets and resolve them.
- Completeness and efficiency in handling and addressing tickets, operational tasks and projects.
- Manage the projects and tasks assigned with less supervision.
- Prepare the operational reports and suggest improvements for solutions / technologies that are specially assigned and responsible to manage.
- Manage and maintain the Database Hardware infrastructure including Servers, Storage, Backup, etc. and take preventive actions to maintain those.
- Ensure proper backup are being maintained and restore tests are done routinely.
- Prepare RFP, evaluate proposals and select best solutions for IT projects and operations.
- Improve operational tasks by automating it and by introducing new approaches.
- Escalate issues/problems that require immediate attention.
- Work on special projects and tasks assigned.
- Prepare RFP and liaise with procurement to complete the procurement process and review contracts, SLA etc.
- Maintains professional and technical knowledge by attending educational workshops.
- Reviewing professional publications.
- Establishing personal networks.
- Benchmarking state-of-the-art practices.
- Participating in professional societies.
- Any other tasks as assigned.
Required skills
- Excellent in written and verbal Communication.
- Excellent Troubleshooting and Problem solving skills.
- Highly Responsible and Ethical.
- Good decision-making skills.
- Excellent Analytical skills.
Required qualifications
- Education: Minimum Bachelor Degree in IT, Computer Science or related field.
- Minimum 4 years Professional experience as Database Administrator in mid-to-large enterprise or in any similar role.
- ITIL Foundation
- Certification in Microsoft (MCSE/MCSA SQL Server) / Cloud Computing Technologies.
- Knowledge:
• Business Process development and re-engineering
• Regulations and policies
• Web Infrastructure and Technologies
• Operating System: Windows 2008, 2012, Linux
• Virtualization Platforms: HyperV, Citrix, Virtual Desktop
• Cloud Platforms
• MS SQL 2012, MSSQL 2016, Oracle
• Management of Storage, Networking and Blade Servers
• Project Management Framework (PMI/PRINCE2)
• Knowledge of Information Security Concepts
• Understanding of Technical Architecture
• Broadcast technology knowledge is a plus
• Data Center and Disaster Recovery is a plus